8 troubleshooting, 9 support and other resources, A conventions – HP XP Racks User Manual

Page 6: B esam gui reference, Glossary index

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Configuring the system............................................................................................................69
Disaster recovery in a cluster system..........................................................................................69
Restrictions ............................................................................................................................70

8 Troubleshooting........................................................................................71

Potential causes of errors ........................................................................................................71
Is there an error messages for every type of failure? ...................................................................71
Where do you look for error messages?....................................................................................71
Basic types of troubleshooting procedures..................................................................................71
Troubleshooting general errors ................................................................................................71
Suspended volume pair troubleshooting ....................................................................................73

The workflow for troubleshooting suspended pairs when using Remote Web Console..................73
Troubleshooting suspended pairs when using RAID Manager .................................................74

Location of the RAID Manager operation log file...............................................................74
Example log file............................................................................................................74
Related topics...............................................................................................................76

Recovery of data stored only in cache memory...........................................................................76

Pinned track recovery procedures.........................................................................................76
Recovering pinned tracks from volume pair drives...................................................................76
Recovering pinned tracks from quorum disks .........................................................................76

9 Support and other resources......................................................................77

Contacting HP........................................................................................................................77

Subscription service............................................................................................................77
Documentation feedback....................................................................................................77

Related information.................................................................................................................77

HP websites......................................................................................................................78

Conventions for storage capacity values....................................................................................78
Typographic conventions.........................................................................................................78
Rack stability..........................................................................................................................79

A Conventions............................................................................................80

Business Copy and Snapshot volumes.......................................................................................80

B ESAM GUI reference.................................................................................81

Pair Operation window...........................................................................................................81

Possible VOL Access values for pairs....................................................................................83
Detailed Information dialog box...........................................................................................84
Paircreate(ESAM) dialog box...............................................................................................86
Pairsplit-r dialog box..........................................................................................................88
Pairresync dialog box.........................................................................................................88
Pairsplit-S dialog box..........................................................................................................89

Quorum Disk Operation window .............................................................................................90

Add Quorum Disk ID dialog box.........................................................................................91

Glossary....................................................................................................93
Index.........................................................................................................95

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Contents

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