Resolving errors upon startup – AltiGen comm 600H User Manual

Page 38

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Alti-IP 600H Manual 28

To update the phone firmware directly from the Alti-IP 600H Phone:

1. Press * * 7, then press the ENTER button to access the Configuration

Menu.

2. Use / to scroll to System >TFTP Server.
3. Enter TFTP server address.

4. The Alti-IP 600H will download the firmware from the TFTP on the

next reboot.

5. Once the IP Phone is rebooted, all LED lights will be on.

6. The LCD screen displays [ATGN BOOT] on the first line.

7. On the second line of the LCD screen, the following messages are

displayed in succession:

— CHECK MEMORY (RAM checking state)

— CHECK FW (Firmware checking state)

— BOOTING NOW (Initialization of hardware - LCD, network, DSP,

etc.)

— INITIALIZING

update APP(S1-S5)

8. You may verify the new version of firmware in the phone’s

configuration menu (* * 7 ENTER, then scroll to
System>Version Info).

Resolving Errors Upon Startup

If an error occurs during rebooting, the LED light of Soft Keys 1 through 4
will remain on to indicate an error status. These errors represent hardware
failures within the Alti-IP 600H.

• LED 1 light on = memory check failed

• LED 2 light on = network failed

• LED 3 light on = DHCP failed

• LED 4 light on = attached IP address failed

If the phone successfully passes through these stages, it has started up
properly. Otherwise, refer to “Troubleshooting” on page 40.

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