Troubleshooting tips – GE PS920SFSS User Manual

Page 31

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31

Problem

Possible Cause

What To Do

Oven does not work or
appears not to work

A fuse in your home may be blown
or the circuit breaker tripped.

Replace the fuse or reset the circuit breaker.

Oven controls improperly set.

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Oven is in Sabbath Mode.

Verify, that the oven is not in Sabbath Mode. See the Special
Features section.

“Crackling” or “popping”
sound

This is the sound of the metal
heating and cooling during both the
cooking and cleaning functions.

This is normal.

Why is my range making
a "clicking" noise when
using my oven?

Your range cycles the heating
elements by turning relays on and
off to maintain the oven temperature.

This is normal.

Clock and timer do not
work

A fuse in your home may be blown
or the circuit breaker tripped.

Replace the fuse or reset the circuit breaker.

Plug on range is not completely
inserted in the electrical outlet.

Make sure electrical plug is plugged into a live, properly
grounded outlet.

Oven controls improperly set.

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Oven door is crooked

The door is out of position.

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of position during installation. To straighten the door, push
down on the high corner.

Oven light does not work

Light bulb is loose or defective.

Tighten or replace bulb.

Pad operating light is broken.

Call for service.

Oven will not self-clean

The temperature is too high to set a
self-clean operation.

Allow the oven to cool and reset the controls.

Oven controls improperly set.

See the Cleaning the Oven section.

Oven will not steam clean

Display flashes HOT.

Allow the oven to cool to room temperature and reset the
controls.

Oven controls improperly set.

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Oven door is not closed.

Make sure you close the door to start steam clean cycle.

Excessive smoking during
clean cycle

Excessive soil or grease.

Press the Cancel/Off pad. Open the windows to rid the room
of smoke. Wait until the LOCKED light goes off. Wipe up the
excess soil and reset the clean cycle.

Excessive smoking during
broiling

Food too close to burner element.

Lower the rack position of the food.

Oven door will not open
after a clean cycle

Oven too hot.

Allow the oven to cool below locking temperature.

Oven not clean after a
clean cycle

Oven controls improperly set.

See the Cleaning the Oven section.

Oven was heavily soiled.

Clean up heavy spillovers before starting the clean cycle.
Heavily soiled ovens may need to self-clean again or for a
longer period of time.

"LOCK DOOR" flashes in
the display

The self-clean cycle has been
selected but the door is not closed.

Close the oven door.

DOOR LOCK light is on
when you want to cook

The oven door is locked because
the temperature inside the oven
has not dropped below the locking
temperature.

Press the Cancel/Off pad. Allow the oven to cool.

“F— and a number or
letter” flash in the display

You have a function error code.

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hour. Put the oven back into operation.

If the function code repeats.

Disconnect all power to the oven for at least 30 seconds and
then reconnect power. If the function error code repeats, call
for service.

Display goes blank

A fuse in your home may be blown
or the circuit breaker tripped.

Replace the fuse or reset the circuit breaker.

The clock is turned off.

See the Special features section.

Oven is in Sabbath Mode.

Verify that the oven is not in Sabbath Mode. See the Special
Features section.

TROUBLESHOOTING TIPS

Troubleshooting tips (Cont.) ... Before you call for service

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