Before you call for service – GE PV970NSS User Manual

Page 23

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23

Before you call for service…

Troubleshooting Tips

Save time and money! Review the chart below first

and you may not need to call for service.

Problem

Possible Causes

What To Do

Fan/Light does not

A house fuse may be blown

• Replace fuse or reset circuit breaker.

operate when either

or a circuit breaker tripped.

button is pressed
Fan does not operate

The blower connector is loose

• Disconnect power to the unit. Remove the filters

when fan + or – buttons or not plugged into its mating

and look up at the blower. If the blower connector

or MEMORY/OFF button connector.

plug is loose or you see the connector dangling,

is pressed

the installer failed to plug it in securely. See the

Installation Instructions for the plug location and how

to plug in the connector.

Loud or abnormal

Wrong duct size used in

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airflow noise installation.

length of 100 equivalent feet to perform optimally.

Using smaller duct pipe or longer equivalent lengths

of duct pipe will cause improper venting. GE service

technicians cannot correct this issue if installed

improperly.

Fan fails to circulate air Obstructions in duct work.

• Make sure nothing is blocking the vent. Make sure

or moves air slower

your wall or roof cap has a blade or door.

than normal and/or fan Damper blade on wall or roof • Make sure damper swings freely. Damper blades may

is making loud or

cap may not be open.

flip over and will not fully open when this happens.

abnormal airflow noise

Adjust to original position.

Metal grease filter and charcoal • Clean the metal grease filter and replace charcoal

filter (if present) may be dirty.

filter (if present). See Care and Cleaning of the Vent

Hood.

Insufficient makeup

• Sufficient makeup (replacement) air is required for

(replacement) air

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local building codes, which may require or strongly advise

the use of makeup air. Visit GEAppliances.com for available

makeup

air

solutions.

The hood controls are

Control logic confused.

• Disconnect power to the hood by resetting the circuit

not operating correctly

breaker. Wait 30 seconds to allow controls to reset.

Early bulb failure

Replacing bulbs with bare hands. • Replace bulbs while wearing gloves to keep skin oils

off

bulbs.

• Bulb wattage is too high. Replace with correct

wattage.

Hood does not appear

The memory feature of this

• Follow procedures for setting the MEMORY/OFF

to operate when the

hood has not been set. This is button. Adjust the Fan and Light settings to your

MEMORY/OFF button

normal.

preference.

is pressed. All collars

around the push buttons

are illuminated.

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