Troubleshooting – State Deluxe Systems User Manual

Page 32

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32

TROUBLESHOOTING

PROBLEM

CHECK THIS

POSSIBLE CAUSE

CORRECTIVE ACTION

No hot water

Storage water heater

No power to auxiliary back-up
heating element

Check high temperature
protection and push reset
button on the heater
thermostat. (Use caution when
dealing with electricity.)

Storage water heater
thermostat

Thermostat defective

Replace

Thermostatic mixing valve

Improper adjustment

Check water temperature at
house faucet and adjust valve
setting

Valve defective

Replace. System must not
be run without thermostatic
mixing valve due to scald risk.

Not enough hot water

Storage water heater

Undersized for hot water
demand load

Replace

Thermostat set too low

Increase set point temperature

Element failure

Replace element

Thermostat failure

Replace thermostat

Element disconnected

Reconnect element and set
thermostat to 120°F

Check valve

Heat loss due to defective
check valve in solar pump
station

Inspect valve and repair or
replace

Cold water supply dip tube

Missing or defective

Replace dip tube

Collectors

Absorber coating degradation

Replace collector

Collector panel area
undersized

Increase collector area

Excessive condensation

Inspect and clean weep holes
and vents at bottom.

Glazing dirty

Clean as required

Leaks

Repair

Orientation

Check orientation. Face
collector within 45° of due
South

Shaded by tree(s) or other
obstructions

Remove obstacle and shading
or relocate collectors

Improper tilt

Check tilt for geographic area.
Ensure tilt is equal to latitude
plus 15°

Improperly plumbed

Compare with system
schematic and correct.

Differential Controller

Improper operation (cycling,
late turn on)

Check sensor placement
and insulation from ambient
conditions

Faulty sensor

is shown and control

reads 888.8 instead of
temperature

Sensor line break. Check the
line and repair or replace

Faulty sensor

is shown and control

reads -88.8 instead of
temperature

Short circuit. Check the line
for breaks, metal contact,
water exposure and corrosion.

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