Troubleshooting – AT&T E5827 User Manual

Page 53

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50

Appendix

The batteries
will not hold a
charge

• Charge the battery in the cordless handset for at least 6

hours. For optimum daily performance, return the cordless

handset to its charger when not in use.

• Make sure the handset is placed in the charger correctly.

The

CHARGE light on the charger should be on.

• If the cordless handset is in the charger but the

CHARGE

light is not on, refer to

The CHARGE light is off in this

section.

• It may be necessary to purchase a new battery, please

refer to the

Batteries section of this user’s manual.

• Your telephone might be malfunctioning. Please refer to

the

Limited warranty section of this user’s manual for

further instruction.

• If the cordless handset is in its charger and the

CHARGE

light does not come on, refer to

The CHARGE light is off

in this troubleshooting guide.

Troubleshooting

I get noise,
static, or weak
s i g n a l e v e n
when I’m near
the base

• Other electronic products can cause interference to your

cordless telephone. Try installing your telephone as far

away from the following electronic devices as possible:

wireless routers, radios, radio towers, pager towers, cel-

lular telephones, intercoms, room monitors, televisions,

personal computers, kitchen appliances and other cord-

less telephones.

• Microwave ovens operate on the same frequency as

your telephone. It is normal to experience static on your

telephone while the microwave oven is operating. Do

not install this telephone in the same outlet or near a

microwave oven.

• If your telephone is plugged in with a modem or a surge

protector, plug the telephone (or modem/surge protec-

tor) into a different location. If this solves the problem,

re-locate your telephone or modem farther apart from

one another, or use a different surge protector.

• Relocate your telephone to a higher location. It will like-

ly have better reception when installed in a higher area.

• If the other telephones in your home are having the

away from these types of electronic devices as possible:

wireless routers, radios, radio towers, pager towers, cellular

telephones, intercoms, room monitors, televisions, personal

computers, kitchen appliances and cordless telephones.

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