Troubleshooting guide – Kenwood KDC-BT40U User Manual

Page 36

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KDC-BT40U/KDC-BT30

Troubleshooting Guide

Some functions of this unit may be disabled by
some settings made on this unit.

!

• Cannot set up the subwoofer.

• Cannot set up the low pass filter.

• No output from the subwoofer.
▲ • “SUBWOOFER SET”/(“SUB-W SET”) of <Audio

Control> (page 15) is not set to ON.

• Preout is not set to subwoofer.

☞ “SWITCH PREOUT” /(“SWITCH PRE”) of <Initial
Setting> (page 18).

!

Cannot set up the subwoofer phase.

▲ The Low Pass Filter is set to “THROUGH”.

☞ “LPF SUBWOOFER”/ (“LPF SUB-W”) of <Audio
Control> (page 15).

!

Power OFF Timer does not function.

▲ <Exit of the Demonstration Mode> (page 5) is not

turned off.

!

The number of songs contained in “SONGS”

category of this unit is different from that
contained in “SONGS” category of iPod.
▲ Podcast files are not counted in this unit as this unit

does not support the playback of podcast files.

What might seem to be a malfunction in your unit
may just be the result of slight miss operation or
miss wiring. Before calling service, first check the
following table for possible problems.

General

?

The operation check sound (beep sound) does not

sound.
✔ The preout jack is being used.

☞ The operation check sound (beep sound) cannot

be output for the preout jack.

Tuner source

?

Radio reception is poor.

✔ The car antenna is not extended.

☞ Pull the antenna out all the way.

Disc source

?

The specified disc does not play, but another one

plays instead.
✔ The specified CD is quite dirty.

☞ Clean the CD, referring to the CD cleaning of the

section on <Handling CDs> (page 3).

✔ The disc is severely scratched.

☞ Try another disc instead.

Audio file source

?

The sound skips when an Audio file is being

played.
✔ The media is scratched or dirty.

☞ Clean the media, referring to the CD cleaning of

the section on <Handling CDs> (page 3).

✔ The recording condition is bad.

☞ Record the media again or use another media.

Hands-free phoning

?

The hands-free talk volume is low.

✔ The hands-free talk volume is set at a low level.

☞ The hands-free talk volume can be adjusted

independently. Adjust it during hands-free
talk.

“MIC GAIN”, “NR LEVEL” and “EC LEVEL” of

<Bluetooth Setup> (page 20).

?

No sound is heard from the rear speakers.

✔ You are talking in the hand-free talk mode.

☞ No sound is heard from the rear speakers in the

hands-free talk mode.

?

No beep is heard at reception of an incoming call.

✔ No beep is heard depending on the type of your

cell-phone.
☞ “CALL BEEP” of <Bluetooth Setup> (page 20) is set

to ON.

?

Voice is not recognized.

✔ The vehicle window is open.

☞ If the surrounding noise is large, voice cannot be

recognized properly. Close the vehicle windows
to reduce noise.

✔ Small voice.

☞ If voice is too small, it cannot be recognized

properly. Speak into the microphone a little more
loudly and naturally.

✔ The person saying the voice tag is not the one who

registered the it.
☞ Only the voice of the person who registered the

voice tag can be recognized.

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