Campbell Scientific NL240 Wireless Network Link Interface User Manual

Page 42

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NL240 Wireless Network Link Interface

the IP address of the NL240 in LoggerNet Setup in order for

LoggerNet to communicate through the NL240. For example, if the

NL240 is configured as a CS I/O serial server, in LoggerNet Setup,

enter the correct IP address of your NL240 followed by :6783 (e.g.,

192.168.0.3:6783).

6. If you are unable to communicate with the NL240 via the USB cable,

verify that you have installed the latest drivers for the NL240. These can

be downloaded from our website at

www.campbellsci.com

.

7. If the NL240 is configured as a CS I/O serial server, verify that any other

SDC device attached to the datalogger is using a different SDC address.

For example, if the NL240 is configured for SDC7, any other device

attached to the datalogger cannot use SDC7.

8. If communicating over a slow or intermittent connection, it may be

necessary to lower the Maximum Packet Size of the datalogger in

LoggerNet Setup and/or add Extra Response Time to the PakBus Port in

LoggerNet Setup.

9. Reset the NL240 to its default settings.

If none of the above steps correct your communication problems, reset

the NL240 to its default settings. This can be done using the

Factory

Defaults button in DevConfig or by using the Defaults command in a

telnet session with the NL240.

10. Verify you are running the latest revision of firmware (operating system).

It is possible that an issue affecting your ability to communicate via the

NL240 is resolved in the latest version. The latest firmware version and

its revision history can be found at

www.campbellsci.com/downloads

.

There is no charge for this download. See Appendix D, Sending a New OS

to the NL240, for instructions on downloading the firmware revision to the

NL240.

11. If the above steps do not resolve the issue, please call Campbell Scientific,

for help. Before calling, it would be helpful to do the following:

Obtain a detailed description of your network setup including TCP/IP

address, port number, PakBus® settings, and other pertinent

information regarding all of the devices in the NL240’s

communication network.

Save a copy of the NL240 settings (in XML format) using DevConfig.

Save a copy of the NL240 event log. This is low-level code that can

be used by Campbell Scientific’s engineering staff to help

troubleshoot the NL240. To obtain the event log, the NL240 must not

be in Bridge Mode. Telnet into the NL240 using your favorite telnet

program. Once you have logged in, type “eventlog” at the prompt.

Record the date and time that you did this. Copy and paste the output

into a text file.

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