Allied Telesis AT-9448Ts/XP (Basic Layer 3) - Manual (Page 12)

Preface
12
Contacting Allied Telesis
This section provides Allied Telesis contact information for technical
support and for sales and corporate information.
Online Support
You can request technical support online from the Allied Telesis
Knowledge Base at www.alliedtelesis.com/support/kb.aspx. You can
submit questions to our technical support staff from the Knowledge Base
and review answers to previously asked questions.
Email and
Telephone
Support
For Technical Support via email or telephone, refer to the Allied Telesis
web site at www.alliedtelesis.com. Select your country from the list on
the web site and then select the appropriate tab.
Returning
Products
Products for return or repair must first be assigned a return materials
authorization (RMA) number. A product sent to Allied Telesis without an
RMA number will be returned to the sender at the sender’s expense. For
instructions on how to obtain an RMA number, go to the Support section
on our web site at www.alliedtelesis.com.
Warranty
For warranty information on the AT-9400 Layer 2+ and Basic Layer 3
Gigabit Ethernet Switches, go to www.alliedtelesis.com/warranty for the
terms and conditions of the warranty, and for warranty registration.
Sales or
Corporate
Information
You can contact Allied Telesis for sales or corporate information at our
web site at www.alliedtelesis.com.
Obtaining
Management
Software Updates
New releases of management software for our managed products are
available from the following Internet sites:
ˆ Allied Telesis web site: www.alliedtelesis.com
ˆ Allied Telesis FTP server: ftp://ftp.alliedtelesis.com
If you are prompted to log on to the FTP server, enter “anonymous” as the
user name and your email address as the password.