Installation/uninstallation notes, Nstallation, Ninstallation – Allied Telesis AT-VIEW PLUS 3.0 INSTALLATION User Manual

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Allied Telesyn

AT-VIEW PLUS 3.0

INSTALLATION GUIDE

11 INSTALLATION/UNINSTALLATION

NOTES

11.1 Installation

If OpenView is installed, a command window (black screen) is displayed for a few

seconds after clicking the “Next” button in the Welcome dialog. This is because the

installation setup program checks if OpenView services are running.

When installing AT-View Plus 3.0 with NetView integration, you may receive the

warning message “The NetView Console lost connection to the NetView Server. Exiting

the Console.”. This is an expected message and does not affect the installation

process.

When installing AT-View Plus 3.0 with NetView integration, the installation setup

program will invoke NetView’s “loadmib” application to load the MIB files used by Allied

Telesyn devices. Loading the MIB files may take some time to complete.

When installing AT-View Plus 3.0 with NetView integration, the following warning

message may be displayed:

“C:\usr\ov\symbols\ati_device_sym.bak exists on this system and is newer

than the file being installed. Do you want to replace this file?”

This happens when an AT-View Plus 3.0 was previously uninstalled and installed again.

Click Yes to proceed with the installation setup.

In UNIX, it is recommended that the AT-View Plus 3.0 installation setup program be run

on a console. Double clicking the setup program from the File Manager window will not

close the Run window automatically after the installation has been completed.

11.2 Uninstallation

InstallShield message “java.lang.NoClassDefFoundError: run Exception in thread

“main”” may be displayed when user with no administrative rights attempts to uninstall

AT-View Plus. To uninstall AT-View Plus successfully, be sure that you have

administrative rights.

In Windows XP and Windows 2003, if Accessories was selected as the program folder

during installation, an error message is displayed just before uninstallation is

completed. The error message informs the user that the uninstallation program cannot

remove the desktop icon. This however does not affect the uninstallation process. The

designated AT-View Plus program folder is still deleted and uninstallation is processed

completely.

In UNIX, after uninstalling AT-View Plus, the user should manually delete the folder

where AT-View Plus 3.0 was installed. When AT-View Plus is uninstalled, the directories

are not totally removed because some files are used to invoke the un-installation

program.

In UNIX, if the folder where AT-View Plus 3.0 was previously installed was not deleted,

a directory named _uninst

x

(where x represents the number of times AT-View Plus was

installed) is created. Use the latest _uninst

x

folder to uninstall the application.

The following notes apply when uninstalling AT-View Plus 3.0 with NetView integration:

o The process to unload MIB files for Allied Telesyn devices may take some time

to complete.

o When the NetView applications “\usr\ov\bin\ovw_fields” and

“\usr\ov\bin\ovw_ config” are run after AT-View Plus 3.0 is uninstalled, some

PN 613-50659-00 Rev A

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