Troubleshooting, Problems during copying – Sony MCS1 User Manual

Page 33

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33

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Miscellaneous

MCS1(WW)_2-320-924-01(1)

Troubleshooting

If a problem occurs during operation of the MCS1, read the troubleshooting
guide carefully and attempt to solve the problem. If the problem persists,
contact your Sony dealer or a Sony Service Center, or visit
http://www.sony.net/photovault/.

Problems during copying

Symptom

Cause/Remedy

The “Memory Stick” media is
not detected.

The digital still camera or USB
storage media is not detected.

The CD-R is not detected.

Cannot write data.

c When the USB connector of the MCS1 is in use, it has priority over

the “Memory Stick” media, therefore it is not detected even if it is
inserted. Disconnect the device connected to the USB connector and
try inserting the “Memory Stick” media again. You can also switch
the operation mode manually by pressing the MODE button (page
28).

c The operation mode of the MCS1 may have been changed. Try

disconnecting the digital still camera or USB storage media, and then
reconnecting it. You can also switch the operation mode manually by
pressing the MODE button (page 28).

c Verify that the digital still camera is on and set to the PLAY mode.

c Some digital still cameras may not be detected by the MCS1.

c If a USB storage media other than the Sony Micro Vault USB storage

media is used, the MCS1 may not be able to detect it.

c If a disc that does not meet specifications is inserted, the MCS1 does

not detect it.

c If the disc is inserted upside down, the MCS1 does not detect it.

Make sure that the disc label is facing up and the recording side
down.

c Make sure that the cover of the MCS1 is properly closed.

c If the disc is scratched or otherwise damaged, the MCS1 may not be

able to detect it. Do not use such a disc.

c If data has already been written to the disc, there may not be

sufficient free capacity. Use a new disc or a disc with sufficient free
capacity.

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