Sony RHT-S10 - Manual (Page 47)

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If you experience any of the following
difficulties while using the unit, use this
troubleshooting guide to help remedy the
problem before requesting repairs. Should any
problem persist, consult your nearest Sony
dealer.
General
The power is not turned on.
• Check that the AC power cord (mains lead)
is connected securely.
If “PROTECTOR” and “PUSH POWER”
appears alternately in the front panel display.
Press POWER to turn off the system, and
check the following item after “STANDBY”
disappears.
• Is anything blocking the ventilation holes of
the unit?
After checking the above item and fixing
any problems, turn on the unit. If the cause
of the problem cannot be found even after
checking the above item, consult your
nearest Sony dealer.
Dolby Digital or DTS multi channel sound is
not reproduced.
• Check that the playing Blu-ray Disc, DVD,
etc., is recorded in Dolby Digital or DTS
format.
• When connecting the Blu-ray Disc, DVD
player, etc., to the digital input jacks of this
unit, check that audio setting (settings for the
audio output) of the connected component.
The surround effect cannot be obtained.
• Install the unit allowing for a space of at
least 300 mm (11 7 / 8 inches) or more on the
right and left (page 8).
• Depending on the digital signal, the
surround processing may not work
(page 22).
No sound or only a very low-level sound is
heard from the speakers.
• Press VOL + and check the volume level.
• Press MUTING or VOL + to cancel the
muting function.
• Press SOUND FIELD and check the
selected sound field.
• Depending on the source, the sound effect of
the speakers may be less noticeable.
Radio stations cannot be tuned in.
• Check that the antenna (aerial) is connected
securely.
• Adjust the antenna (aerial) or connect an
external antenna (aerial) if necessary.
• The signal strength of the stations is too
weak (when tuning in with automatic
tuning). Use direct tuning.
• No stations have been preset or the preset
stations have been cleared (when tuning by
scanning preset stations). Preset the stations
(page 24).
• Check that the current frequency is correct.
The image is delayed compared to the sound
of the TV.
• Set “A/V SYNC” to “SYNC OFF” when “A/
V SYNC” is set to “SYNC ON” (page 42).
Connected components
There is no sound or only a very low-level
sound no matter which component is selected.
• Check that this unit and components are
connected correctly and securely.
• Check that both this unit and the selected
component are turned on.
There is no sound from the selected
component.
• Check that the component is connected
correctly to the audio input jacks for that
component.
• Check that the cords are fully inserted into
the jacks on both the component and this
unit.
• Check that the component is selected
correctly.
Additional Information
Troubleshooting
continued