My pc card is not working, Troubleshooting software, My software program stops responding or crashes – Sony PCG-XG700 User Manual

Page 139

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Troubleshooting

139

The i.LINK

*

-compatible devices connected to the Mini Docking Station do

not work.

Use the i.LINK

*

connector that is located on your notebook.

If the message “There are no Digital Video devices connected to this
computer, or the power is off” appears, unplug the i.LINK

*

cable and try

plugging it in again.

My PC card is not working.

Make sure the PC card is compatible with Microsoft® Windows®.

Use the Sony Notebook Setup utility to disable devices you are not currently
using.

If you are using two PC cards, use the Sony Notebook Setup utility to disable
the devices you are not currently using.

Troubleshooting software

My software program stops responding or crashes.

Contact the software publisher or designated provider for technical support. See
the “About Software” section of this manual.

When I click an application icon, the message “You must insert the application
CD into your CD-ROM (DVD-ROM/CD-RW) drive” appears and the software does
not start.

Some titles require specific files that are located on the application CD.
Insert the disc and try starting the program again.

Make sure you place the CD in the tray with the label side facing up.

* i.LINK is a trademark of Sony used only to designate that a product contains an IEEE 1394

connection. The i.LINK connection may vary, depending on the software applications, oper-
ating system and i.LINK-compatible devices. All products with an i.LINK connections may
not communicate with each other.

Please refer to the documentation that came with your i.LINK-compatible device for infor-
mation on operating conditions and proper connections. Before connecting i.LINK-compati-
ble PC peripherals to your system, such as a CD-RW or Hard Disk Drive, confirm their
operating system compatibility and required operating conditions.

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