Sony KLV-23HR1 - Manual (Page 51)

Additional Information
51
Problem Possible remedies
No picture.
Cannot receive any channels.
Cannot receive upper
channels (UHF) when using
an antenna.
TV is locked to one channel.
Cannot receive any channels
when using cable TV.
Cannot receive or select
channels.
The TV turns off
automatically.
(The TV enters the standby
mode.)
Troubleshooting
If, after reading the following instructions, you
have additional questions related to the use of
your Sony TV, please call one of the following
numbers.
Customers in the continental United States
contact the Direct Response Center at:
1-800-222-SONY (7669)
Customers in Canada contact the Customer
Relations Center at:
1-877-899-SONY (7669)
Trouble symptoms and remedies
Additional
Information
Self-diagnosis function
The TV is equipped with a self-diagnosis function. If
there is a problem with your TV, the STANDBY/
SLEEP indicator on the front panel will flash in
orange repeatedly. Writing down the duration of
flashes and interval between flashes helps you
inform qualified Sony personnel of the TV’s
condition.
1 Measure how long the STANDBY/SLEEP
indicator flashes and stops flashing.
For example, the indicator flashes for 2 seconds,
stops flashing for 1 second, and flashes for 2
seconds.
2 Press POWER on the TV to turn it off, and
disconnect the AC power adaptor and cord, then
inform qualified Sony personnel or the Direct
Response Center/Customer Relations Center of
how the indicator flashes (duration and interval).
STANDBY/SLEEP indicator
(flashing in orange)
• Make sure the power cord is connected securely.
• Turn on the power of the TV.
• Check antenna/cable connections.
• Check your HD Mode setting (page 8).
Select “HD Mode: 1080” when you receive a picture consisting of 1080 horizontal lines
with interlaced scanning, and select “HD Mode: 1035” when you receive a picture
consisting of 1035 horizontal lines with interlaced scanning.
For normal use of the TV, use “HD Mode: 1080” (factory setting).
• Set “Cable” to “Off” in the (Channel) menu (page 20).
• Perform Auto Program to add receivable channels that are not presently in the TV’s
memory (page 20).
• Perform Auto Program to add receivable channels that are not presently in the TV’s
memory (page 20).
• Check your Channel Fix setting (page 21).
• Perform Auto Program to add receivable channels that are not presently in the TV’s
memory (page 20).
• Make sure “Cable” in the (Channel) menu is set to “On” (page 20).
• Perform Auto Program to add receivable channels that are not presently in the TV’s
memory (page 20).
• This TV automatically changes to the standby mode after displaying the message “TV will
turn off soon” if it receives no broadcast or input signal through the connected equipment
for 10 minutes.
• Check that the Sleep timer is activated (page 50).
(Continued)