Troubleshooting your computer – Sony PCG-R505ELK User Manual

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Troubleshooting Your Computer

My computer does not start.

Check that the computer is plugged into a power source and that it is turned on. Check that the power indicator on
the computer's front panel shows the power is on.

Check that the battery packs are inserted properly and are charged.

If you are connected to a docking station with a floppy disk drive or an external floppy disk drive, make sure the
floppy disk drive is empty.

Confirm that the power cord and all cables are connected firmly, as described in the section "Connecting a Power
Source" of your printed Quick Start.

If the computer is plugged into a power strip or UPS, make sure the power strip or UPS is turned on and working.

If you are using an external display, check that it is plugged into a power source and turned on. Check that the
brightness and contrast controls are adjusted correctly. See the manual that came with your display for details.

Take the battery pack off the computer, unplug the power cord and plug it in again, then turn on the power.

If the power control button does not function, remove the AC adapter and battery pack and wait one minute, then
reattach them and press the power button.

Condensation may cause the computer to malfunction. If this occurs, do not use the computer for at least one hour.

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