Troubleshooting audio – Sony PCG-R505ELK User Manual

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Troubleshooting Audio

My speakers have no sound.

If the built-in speakers are turned off, press the Fn+F3 keys or use the center Jog Dial control to turn on the
speakers.

If the speaker volume is turned to the minimum, press the Fn+F4 keys, then press

or

to increase the volume,

or you can use the center Jog Dial control to control the volume.

If nothing is displayed when you press the Fn+F3 or Fn+F4 keys, proceed as follows:

1.

Click Start, point to Settings, and then to Control Panel.

2.

Click Sounds and Multimedia. The Sounds and Multimedia Properties dialog box appears.

3.

Select the Audio tab, and click Advanced in the Sound Playback box. The Advanced Audio Properties
dialog box appears.

4.

Make sure the Speakers tab is open, and the correct speaker setup is selected in the Speaker Setup box.
Click OK.

5.

Click Volume in the Sound Playback box. The Volume Control dialog box appears.

6.

Make sure the mute check boxes are not selected in the Volume Control and Stereo Wide columns.

7.

Close the Volume Control dialog box.

8.

Click OK.

If your computer is powered by batteries, verify the battery packs are inserted properly and are charged.

If you are using an application that has its own volume control, verify the volume is turned up.

Check the volume controls in the Windows

®

taskbar.

If you connect external speakers:

1.

Verify the speakers are properly connected and the volume is turned up.

2.

If the speakers have a mute button, make sure the button is off.

3.

If the speakers are powered by batteries, verify the batteries are inserted properly and are charged.

If you have connected an audio cable to the Headphone jack, disconnect the cable.

If you are still experiencing problems, use the Driver Recovery CD to reinstall the drivers. See

Using the Application

Recovery CD(s)

for more information.

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