Support, Advanced, Support advanced – Axis Communications AXIS 214 PTZ User Manual
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AXIS 214 PTZ - System Options
Upgrade Server - See Updating the Firmware, on page 51.
Backup - click the Backup button to take a backup of all of the parameters, and any
user-defined scripts. If necessary, it is then possible to return to the previous settings if the
settings are changed and there is unexpected behavior.
Note:
The root password will also be reset to the password saved in the backup file.
Restore - click the Browse button to locate the saved backup file (see above) and then click
the Restore button. The settings will be restored to the previous configuration.
Note:
Backup and Restore can only be used on the same unit running the same firmware. This feature is not
intended for multi-unit configuration or for firmware upgrades.
Support
The support overview page provides valuable information on troubleshooting and contact
information, should you require technical assistance.
System Overview - this page provides an overview of the camera’s settings and the most
recent log entries with links to the corresponding pages.
Logs & Reports - when contacting Axis support, please be sure to provide a valid Server
Report with your query.
View Information - The Log report and the Parameter List also provide valuable
information for troubleshooting and when contacting Axis’ support service.
Configuration
•
Log Level for Log Files - from the drop-down list, select the level of information to be
added to the Log file
•
Log Level for Email - from the drop-down list, select the level of information to send as
email and enter the destination email address.
Advanced
Scripting is a very powerful and advanced function that provides the possibility to use
custom scripts.
Caution!
Improper use may cause unexpected behavior or even cause loss of contact with the unit. If
a script does cause problems, reset the unit to its factory default settings. A backup file
may be of use to return the unit to its latest configuration.
Axis strongly recommends that you do not use this function unless you fully
understand the consequences. Note that Axis support does not provide assistance for
problems with customized scripts.