Error messages and screen color – Panasonic BL-C1A User Manual
Page 13
Operating Instructions
[For assistance, please call: 1-800-272-7033]
13
•
When the camera transmits a dark scene, the camera image may become 
white, or horizontal lines may be displayed on the screen. This is one of the 
characteristics of a CMOS sensor. This is not a malfunction.
•
To display the Single Camera page directly, add it to the [Favorites] on the 
web browser.
•
To view dark images, select [Enable] (default) at Color Night View on the 
Camera Setup page. The image will be brighter, but the refresh interval may 
increase and image quality may decrease in a dark place. (See page 50)
•
[For BL-C20A] The video (Motion JPEG) may stop because the wireless 
communication may be disconnected depending on the environment. 
Click [Refresh] on the web browser when the communication is 
disconnected.
•
If ActiveX
®
Controls (see page 14 or page 15) cannot be installed,
download them from the Panasonic Network Camera support website at 
Error messages and screen color
When general or guest users access the Single Camera page outside the 
Operation Time, or when over 20 (the maximum number) users access the page 
simultaneously, a gray screen and error messages will be displayed on the page.
Error Message
Cause and Remedy
The operation time 
has ended.
When general or guest users access the Single Camera 
page outside the Operation Time, a gray screen will be 
displayed. Clicking [Refresh] on the web browser displays 
an error message. Consult your administrator about the 
Operation Time.
The maximum 
number of accesses 
has been 
exceeded.
When [Motion] is selected for the Refresh Interval, up to 20 
users can access the camera simultaneously. For the 21st 
user, a gray screen and an error message will be displayed 
on the Single Camera and Buffered Image pages. Wait for 
a moment, and click [Refresh] on the web browser, or 
change the value for the Refresh Interval.
An error message 
is displayed.