Panasonic NCZA1 - Manual (Page 44)

GB44
Troubleshooting
Problem Cause and Action
Drinks are not hot
enough.
O Temperature setting is low. (P. GB29)
O Cups are too cold.
« Warm up cups with hot water.
O Room temperature is too cold.
Drinks are too weak or
strong.
O It is first time use of the espresso machine or shortly after changing coffee beans.
« Wait for a few times brewing to get desire taste.
[Powder coffee]
O Not enough or too much coffee powder is being used.
« Measure coffee properly with measuring spoon provided. (Max: 1 level of
measuring spoon)
« Try different kinds of coffee powder.
[Coffee beans]
O The settings are not properly adjusted.
« Try to change setting of ground coffee quantity. (P. GB19, GB22)
« Change grinding fineness. (P. GB12)
« Try different kinds of coffee beans.
O Coffee bean type or grinding fineness setting is changed.
« As there are remaining ground coffee beans in the espresso machine, it will take
a few cups for the new beans to come through.
Abnormal loud noise
during grinding.
O The grinding mechanism is clogged with foreign matter.
« Contact an authorised service centre to have the espresso machine inspected.
No milk foam or milk is
not dispensed.
O The distribution hose or milk hose is not connected correctly.
« Check the distribution hose or milk hose connection. (P. GB21, GB36)
O The milk foamer is not inserted correctly.
« Fit the milk foamer correctly. (P. GB38)
O The milk foamer cap is open.
« Check the milk foamer cap. (P. GB38)
O The milk hose bent.
« Reinstall the milk hose. (P. GB21)
O The milk foamer is clogged.
« Clean the milk foamer nozzle by soaking. (Step 6 on P. GB38)
O The steam outlet of the espresso machine is blocked.
« Descale the espresso machine. (P. GB42)
Low quality foam.
Latte Macchiato is not
three layers.
O Milk is too warm, too old or too high or low in fat.
« Use fresh cold milk and/or try use different ratio in fat.
O The milk foam nozzle is clogged.
« Clean the milk foamer nozzle. (P. GB38)
O The milk foamer is not clean.
« Clean the milk foamer. (P. GB38)
O The steam outlet of the espresso machine is blocked.
« Descale the espresso machine. (P. GB42)
Display shows “Refill
with water” even
though the water tank
is full.
O There is air in the water system.
« Dispense a little hot water. (P. GB26)
O The water flow system is clogged.
« Descale the espresso machine. (P. GB42)
“Refill with water”
does not appear in the
display despite an
empty water tank.
O Too much moisture on the water tank.
« Remove the water tank and dry it off thoroughly.