Panasonic WV-ASC970 - - Manual (Page 48)

48
Troubleshooting
Before contacting technical support, please check the following symptoms and their possible causes and solutions.
If the solutions suggested do not solve the problem, or if the symptom is not listed below, contact your installer or
sales representative.
System Controller-Related problems
Symptom Possible cause/Possible solution
Reference
page
WV-CU950 controller fails
to start. LCD shows;
"Connecting to Main CPU
... " Check the network connection between the Server and
CU950 controller. Check the controller database and make
sure it has the correct controller Ethernet address.
Admin
Console
User's Guide
Global Operation-Related problems
Symptom Possible cause/Possible solution
Reference
page
Global Operator fails to
login Check whether global database has been updated for this
operator.
Users typed correct password.
Admin
Console
User's Guide
Global Operator fails to
select a global camera Check whether the global operator subjects to the camera
unit partitioning.
Check whether you enter a correct unit id for the global
camera.
P. 23
P. 8
Global Operator fails to
start a global tour sequence Check whether the global operator subjects to the tour
sequence unit partitioning.
Check whether you enter a correct unit id for the global
tour our sequence.
P. 23
P. 10
Video Switch Node-Related problems
Symptom Possible cause/Possible solution
Reference
page
No vidoe switch between
monitors in i-Pro node and
cameras in SX650 node Check the video link direction in the "Routing" menu of the
Admin Console. Video links on the SX650 side should be
the source node and NT304/NT314 side should be the
destination side.
P. 23