22 error codes displayed – Merrychef eikon e4s User Manual

Page 46

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46

Service & Parts Manual original Instructions

Part Number 32Z3871 US

Issue 3

FA

UL
T FINDING

22 ERROR CODES DISPLAYED

Error
Code

Error Condition

Description

Trigger

Possible Causes

Error
Level

System
Response

E 101

Magnetron failed
to energise

Detects a magnetron
is not working
correctly

The current
measured by the
current sensing
transformer
was outside of
tolerance.

Failure of
component/s in
the microwave
circuit

Critical

Display error
message until
system is
power cycled.

E 102

Heater incorrect
current

Detects a heating
element is not
working correctly

The current
measured by
the sensing
transformer on
the SRB was <1A
when heating
cycled on or >1A
when heating
cycled off .

If some current
>1A, one or more
heater elements
could have
failed. If current
measured <1A
possible wiring
fault stopping
power reaching
element.

Critical

Display error
message until
system is
power cycled.

E 103

Ambient overheat
>70°C

Detects if the controls
area is operating
above temperature

The ambient
temperature
measured on the
QTS and SRB was
>70°C

Cooling fan failed.
Cooling fan
wired incorrectly.
Inlet air too hot.
Blocked inlet
fi lter.

Critical

Display error
message
until ambient
controls area
temperature is
below 60°C

E 104

Magnetron /
Cavity Overheat

Detects if the cavity
and magnetrons are
above temperature

Cavity and
magnetron
overheat
thermostats

Cooling fan failed.

E103 / E106 not
triggering. Failed
SRB. Magnetron
failure. Wiring /
connection fault.

Blocked Inlet
fi lter.

Critical

Display error
message until
service call and
the magnetron
cools down or
the cavity stat
is reset.

E 105

Supply Frequency
high / low

Detects if the power
supply Frequency is
outside specifi cation

The power
supply to the
oven Frequency
sensor on the
SRB measures
too high / low

Incorrect
mains voltage.
Poor internal /
external wiring
connections.
Faulty SRB.

Critical

Display error
message until
system power
cycled.

E 106

Cavity reaches
25°C above
setpoint once
it has been
controlling at
setpoint

Detects if the cavity
temperature has risen
above limits

The setpoint of
the oven was
exceeded

Cavity fi re. Failed
convection fan.
No impeller or
loose impeller on
convection fan.

Critical

Display error
message until
system is
power cycled.

E 107

Communication
error

No communication
can be made
between the QTS and
SRB

Loss of
communication
between the SBR
and QTS

SRB / QTS
connection cable
unplugged or
damaged. Faulty
QTS or SRB.

Critical

Display error
message until
system is
power cycled.

E 108

QTS PM error

Wrong PM found / no
PM found

The QTS or SRB
either has an
incorrect PM
(Personality
Module) fi tted or
no PM is fi tted

The PM has been
changed and is
incorrect. The
PM has been
removed.

Critical

Display error
message until
system is
power cycled.

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