Chapter 7. troubleshooting, Appendix a. getting help and technical assistance, Appendix b. notices – Lenovo THINKSERVER TD230 User Manual

Page 4: Index

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Installing the ThinkServer EasyManage
program . . . . . . . . . . . . . . . . .

109

Chapter 7. Troubleshooting . . . . .

111

Troubleshooting tables . . . . . . . . . . .

111

DVD drive problems . . . . . . . . . . .

111

General problems. . . . . . . . . . . .

112

Hard disk drive problems . . . . . . . . .

112

Intermittent problems . . . . . . . . . .

112

Keyboard, mouse, or pointing-device
problems . . . . . . . . . . . . . . .

113

Memory problems . . . . . . . . . . .

113

Microprocessor problems . . . . . . . .

114

Monitor problems. . . . . . . . . . . .

115

Optional-device problems . . . . . . . .

116

Power problems . . . . . . . . . . . .

117

Serial port problems. . . . . . . . . . .

118

Software problems . . . . . . . . . . .

119

Universal Serial Bus (USB) port problems . .

119

Solving power problems . . . . . . . . . . .

119

Solving Ethernet controller problems . . . . . .

120

Solving undetermined problems . . . . . . . .

120

Event logs . . . . . . . . . . . . . . . .

121

System event log. . . . . . . . . . . . . .

121

Diagnostic programs and messages . . . . . .

121

Diagnostic LEDs on the front panel and the system
board . . . . . . . . . . . . . . . . . .

122

Appendix A. Getting help and
technical assistance . . . . . . . .

123

Before you call. . . . . . . . . . . . . . .

123

Using the documentation . . . . . . . . . .

123

Getting help and information from the World Wide
Web . . . . . . . . . . . . . . . . . . .

123

Lenovo Support Web site . . . . . . . . . .

124

Calling for service . . . . . . . . . . . . .

124

Using other services . . . . . . . . . . . .

125

Purchasing additional services . . . . . . . .

125

Lenovo product service information for Taiwan . .

125

Appendix B. Notices. . . . . . . . .

127

Trademarks . . . . . . . . . . . . . . . .

128

Important notes . . . . . . . . . . . . . .

128

Product recycling and disposal . . . . . . . .

128

Particulate contamination . . . . . . . . . .

129

Turkish statement of compliance

. . . . . . .

130

Battery return program . . . . . . . . . . .

130

German Ordinance for Work gloss statement. . .

132

Electronic emission notices. . . . . . . . . .

132

Federal Communications Commission (FCC)
Statement. . . . . . . . . . . . . . .

132

Index. . . . . . . . . . . . . . . . .

135

ii

ThinkServer TD230 Installation and User Guide

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