Lenovo ThinkCentre M57e User Manual

Page 60

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Optional-service

CRUs

may

require

some

technical

skill

and

tools.

Installation

of

Self-service

CRUs

is

your

responsibility.

You

may

request

that

a

Service

Provider

install

Optional-service

CRUs

under

one

of

the

other

types

of

warranty

service

designated

for

your

product.

An

optional

service

offering

may

be

available

for

purchase

from

Lenovo

to

have

Lenovo

install

Self-service

CRUs

for

you.

You

may

find

a

list

of

CRUs

and

their

designation

in

the

publication

that

ships

with

your

product

or

at

www.lenovo.com/CRUs.

The

requirement

to

return

a

defective

CRU,

if

any,

will

be

specified

in

the

materials

shipped

with

a

replacement

CRU.

When

return

is

required:

1)

return

instructions,

a

prepaid

return

shipping

label,

and

a

container

will

be

included

with

the

replacement

CRU;

and

2)

you

may

be

charged

for

the

replacement

CRU

if

your

Service

Provider

does

not

receive

the

defective

CRU

within

thirty

(30)

days

of

your

receipt

of

the

replacement.

2.

On-site

Service

Under

On-Site

Service,

your

Service

Provider

will

either

repair

or

exchange

the

product

at

your

location.

You

must

provide

a

suitable

working

area

to

allow

disassembly

and

reassembly

of

the

Lenovo

product.

For

some

products,

certain

repairs

may

require

your

Service

Provider

to

send

the

product

to

a

designated

service

center.

3.

Courier

or

Depot

Service

Under

Courier

or

Depot

Service,

your

product

will

be

repaired

or

exchanged

at

a

designated

service

center,

with

shipping

arranged

by

your

Service

Provider.

You

are

responsible

for

disconnecting

the

product.

A

shipping

container

will

be

provided

to

you

for

you

to

return

your

product

to

a

designated

service

center.

A

courier

will

pick

up

your

product

and

deliver

it

to

the

designated

service

center.

Following

its

repair

or

exchange,

the

service

center

will

arrange

the

return

delivery

of

the

product

to

you.

4.

Customer

Carry-In

or

Mail-In

Service

Under

Customer

Carry-In

or

Mail-In

Service,

your

product

will

be

repaired

or

exchanged

at

a

designated

service

center,

with

delivery

or

shipping

arranged

by

you.

You

are

responsible

to

deliver

or

mail,

as

your

Service

Provider

specifies,

(prepaid

by

you

unless

specified

otherwise)

the

product,

suitably

packaged

to

a

designated

location.

After

the

product

has

been

repaired

or

exchanged,

it

will

be

made

available

for

your

collection.

Failure

to

collect

the

product

may

result

in

your

Service

Provider

disposing

of

the

product

as

it

sees

fit.

For

Mail-in

Service,

the

product

will

be

returned

to

you

at

Lenovo’s

expense,

unless

your

Service

Provider

specifies

otherwise.

56

Safety

and

Warranty

Guide

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