Konica Minolta bizhub PRESS C70hc - Manual (Page 225)

IC-601 17-3
17.1 Cannot print 17
When the above troubleshooting does not eliminate the problem, refer to the [User's Guide - Copier].
Network connection with the im-
age controller is not established
(when connecting via the net-
work). Contact your network administra-
tor.
This machine may be in the en-
hanced security mode. Configure authentication settings
in the enhanced security mode.
For details, contact the printer ad-
ministrator.
Secure print is not available. The password rules may be en-
abled on the machine. Specify a password according to
the password rules.
Different encryption passphras-
es may be specified for the
printer driver and the machine. Specify the same encryption
passphrase for the machine and
the printer driver.
Printing in the user authentica-
tion or account track mode is
not available. The user name, account name
or password is incorrect. Enter the correct user name, ac-
count name and password.
User authentication or account
track may be disabled on the
printer driver. Enable user authentication or ac-
count track on the printer driver.
Different encryption passphras-
es may be specified for the
printer driver and the machine. Specify the same encryption
passphrase for the machine and
the printer driver.
The entered user name or ac-
count name may not be author-
ized. Check with the administrator
whether the user name or ac-
count name concerned is author-
ized for printing.
Printing is not available when
you have selected [Public User]
in user authentication. Printing by public users may be
prohibited on the machine. Check with the administrator
whether printing by public users
is permitted.
Problem Possible Cause Remedy