Konica Minolta bizhub 421 - Manual (Page 300)

501/421/361 11-9
Fax/Scan function troubleshooting 11
11.4 When the message "Contact your Service Rep." appears (Service Call)
If the malfunction that occurred cannot be corrected by the user, a message "Contact our services center"
appears. (The Service Call screen)
The phone number and fax number for the usual service representative appear in the center of the Service
Call screen.
This section describes the procedure for informing by phone the service representative of the trouble.
7 CAUTION
When the Service Call screen has appeared and transmission is disabled, take the following action in
order to avoid an unexpected accident.
%
1. Put down the error code.
% 2. Turn off the main power switch and [Power] (auxiliary power) key.
% 3. Unplug the power cable from the outlet.
% 4. Contact the service representative, and inform them of the error code.