12 troubleshooting for fax and scanning problems, 13 appendix – Konica Minolta bizhub 552 User Manual

Page 11

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bizhub 652/552

Contents-10

When User Authentication or Account Track is enabled ................................................................. 11-6

11.2.2

Logout .............................................................................................................................................. 11-7

11.2.3

Login ................................................................................................................................................ 11-8
Login options ................................................................................................................................... 11-8
Logging in as a public user .............................................................................................................. 11-9
Logging in as a registered user...................................................................................................... 11-10
Logging in to administrator mode.................................................................................................. 11-11
Display mode in administrator mode ............................................................................................. 11-13
Logging in as a User Box administrator......................................................................................... 11-15

11.3

Page Configuration ..................................................................................................................... 11-16

11.4

User Mode Overview .................................................................................................................. 11-18

11.4.1

Information ..................................................................................................................................... 11-18

11.4.2

Job ................................................................................................................................................. 11-19

11.4.3

User Boxes..................................................................................................................................... 11-19

11.4.4

Direct Print ..................................................................................................................................... 11-20

11.4.5

Store Address ................................................................................................................................ 11-21

11.4.6

Customize ...................................................................................................................................... 11-21

11.5

Administrator Mode Overview ................................................................................................... 11-22

11.5.1

Maintenance .................................................................................................................................. 11-22

11.5.2

System Settings ............................................................................................................................. 11-23

11.5.3

Security .......................................................................................................................................... 11-24

11.5.4

User Authentication/Account Track ............................................................................................... 11-25

11.5.5

Network.......................................................................................................................................... 11-26

11.5.6

User Boxes..................................................................................................................................... 11-27

11.5.7

Printer Settings .............................................................................................................................. 11-28

11.5.8

Store Address ................................................................................................................................ 11-29

11.5.9

Fax Settings ................................................................................................................................... 11-30

11.5.10

Setting for each purpose ............................................................................................................... 11-31

12

Troubleshooting for fax and scanning problems

12.1

Cannot send faxes ........................................................................................................................ 12-2

12.1.1

G3 Fax.............................................................................................................................................. 12-2

12.1.2

Network fax or network scan sending ............................................................................................. 12-3

12.2

Cannot receive faxes .................................................................................................................... 12-4

12.2.1

G3 Fax.............................................................................................................................................. 12-4

12.2.2

Network Fax..................................................................................................................................... 12-5

12.3

Error messages displayed............................................................................................................ 12-6

12.3.1

G3 Fax.............................................................................................................................................. 12-6

12.3.2

If the HDD Ready indicator indicates an HDD malfunction ............................................................. 12-6

12.3.3

G3 Fax Error Code ........................................................................................................................... 12-7
Transmission system error code...................................................................................................... 12-7
Reception system error code........................................................................................................... 12-7

12.3.4

Network Fax Error Code .................................................................................................................. 12-8
Transmission system error code...................................................................................................... 12-8
Reception system error code........................................................................................................... 12-9

12.4

If [Contact your service representative.] is displayed (Service Call)...................................... 12-10

13

Appendix

13.1

Product specifications.................................................................................................................. 13-2

13.1.1

Scanner functions ............................................................................................................................ 13-2

13.1.2

Fax function ..................................................................................................................................... 13-2

13.2

Tips ................................................................................................................................................. 13-3

13.2.1

Telling the machine to make a scan through a computer (Web service) ......................................... 13-3
Telling the machine to make a scan through a computer................................................................ 13-3

13.3

Scanner Glossary .......................................................................................................................... 13-5

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