Xerox 4590 - Manual (Page 370)

Xerox 4590/4110 Copier/Printer System Administration Guide 9-10
9. Troubleshooting
When the completion of the job is not notified
TCP/IP
This section describes the troubleshooting, notes, and restrictions
when using TCP/IP.
Troubleshooting
The possible causes, check points, and remedies for problems
when using TCP/IP (LPD) are as follows:
When using Windows 95, Windows 98, or Windows Me
Cause Check point Remedy
The
Notify
option is not specified
when the computer transmitted
the print data.
Confirm if the
Notify
option is
specified when transmitting the
print data.
Specify the
Notify
option when
transmitting the print data.
Netware command
CASTOFF
has been issued on the computer.
Not applicable Issue the NetWare command
CASTON
on the computer.
Cause Status display / check point / remedy
The machine is connected to the
different network from the computer.
Status
display
Print job failed (Network Error)
Check point Confirm with your network system administrator if a
router or a gateway is present between the networks
where the computer and the machine are
connected.
Remedy Connect the machine to the network where the
computer is connected.
A connection cannot be established
due to a problem on the network
between the computer and the
machine.
Status
display
Print job failed (Network Error)
Check point Not applicable
Remedy
Request your network system administrator to
investigate the problem.
The power on the machine was
switched off after the computer
instructed a print job.Or, the computer
instructed a print job while the machine
is switched off.
Status
display
Print job failed (Network Error)
Check point Check if the machine is on.
Remedy
Switch the machine on.