Troubleshooting – AT&T DECT TL9178 User Manual

Page 72

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67

Troubleshooting

The batteries
will not hold a
charge.

I get noise, static,
or weak signals
even when
I’m near the
telephone base.

If you subscribe to high-speed Internet service (digital
subscriber line - DSL) through your telephone lines, you
must install a DSL filter between the telephone base and
the telephone wall jack (see page 7). The filter prevents
noise and caller ID problems caused by DSL interference.
Please contact your DSL service provider for more
information about DSL filters.

• If the cordless handset is in the telephone base or

charger and the charge light does not come on, refer to
The charge light is off in this Troubleshooting guide.

• Charge the battery in the cordless handset for at least

16 hours. For optimum daily performance, return the
cordless handset to the telephone base or charger when
not in use.

• You may need to purchase a new battery. Please refer

to

Battery installation & charging, pages 9-10, in this

user’s manual.

Appendix D

SEARCHING
FOR BASE
appears on my
cordless handset.

• Ensure that the telephone base is powered up.
• Place the cordless handset in the telephone base for

one minute to allow the cordless handset and base to
resynchronize.

• Move the cordless handset closer to the telephone base.

You might have moved out of range.

• Reset the telephone base. Unplug the electrical power.

Wait for 15 seconds then plug it back in. Allow up to
one minute for the cordless handset and telephone base
to reset.

• Other electronic products can cause interference with

your cordless phone. Try installing your phone as far
away from these types of electronic devices as possible:
television sets, VCRs, or other cordless telephones.

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