Neff B14P42N3GB - Manual (Page 25)

25
Faults and repairs
It is not always necessary to call the after-sales service.
Sometimes, you can find a remedy yourself. You will find some
tips for troubleshooting in the following table.
:
Risk of electric shock!
■
Work on the appliance electronics may only be performed by
a specialist.
■
Always disconnect the appliance from the power supply
when work is carried out on the electronics. Switch off the
circuit breaker or remove the fuse from your household fuse
box.
Malfunction table
Error messages with “
If an error message with “ is shown in the display, press the
0 button. This cancels the error message. You may then have
to reset the time of day. If the error is shown again, call the
after-sales service.
You can take remedial action yourself if the following error
messages are displayed.
Problem Possible cause Note/remedy
Electrical operation is faulty (e.g. indicator
lamps no longer light up).
Circuit breaker faulty. Check fuses in the fuse box and replace if neces-
sary.
Liquid or thin batter runs to one side. Appliance not installed level. Check appliance installation (see the Installation
instructions).
Appliance no longer works, ‹ : ‹‹ flashes
in the clock display.
There was a power cut. Reset the time of day (see section: Electronic
clock).
‹ : ‹‹ flashes on the clock display,
“rrr”appears on the temperature display.
The power supply was inter-
rupted while the appliance was in
operation.
Press the clock function button, reset the time of
day (see section: Electronic clock).
The temperature display shows, EXXX,
e.g. “„‹‹ .
Internal fault in the appliance elec-
tronics.
Press the clock function button. If the message
does not go out, pull out the mains plug and plug it
back in again after approx. 10 seconds.
Appliance operation is not possible, D
and - † -appear in the temperature display.
The appliance controls have been
locked.
Deactivate lock (see section: Childproof lock).
Appliance operation is not possible, D
and - †˜ appear in the temperature dis-
play.
The appliance controls were
locked permanently.
Deactivate permanent lock (see section: Childproof
lock).
The appliance does not heat up, the colon
flashes on the clock display, ‚‡‹©
appears in the temperature display,
for example.
A button combination was actu-
ated.
Switch off the appliance, press and hold the info
button for 3 seconds, then press and hold the
clock function button for 4 seconds before press-
ing and holding the info button again for a further
3 seconds.
Electronically-controlled functions are
faulty.
Energy surges (e.g. lightning
strike).
Reset the function concerned.
When an operating mode is switched on,
• or œ appears in the temperature display.
The appliance has not cooled
down fully.
Wait until the appliance has cooled down, then
switch on the operating mode again.
The appliance has switched off automati-
cally, ‹‹‹ flashes in the temperature dis-
play.
The appliance has switched off to
protect itself from overheating.
Turn the operating mode selector back to the
Û position.
Smoke is generated during roasting or
grilling.
Fat is burning on the grill element. Continue grilling or roasting until the fat on the grill
element is burnt away.
Wire rack or universal pan
inserted incorrectly.
Place the wire rack in the universal pan and insert
them together at a lower shelf height.
High levels of condensation are generated
in the cooking compartment.
Normal occurrence (e.g. when
baking cakes with very moist top-
ping or cooking a large roast).
Open the appliance door briefly from time to time
during operation.
Enamelled accessories have light, matt
marks.
Normal occurrence caused by
dripping meat or fruit juices.
Not possible
Door panels are steamed up. Normal occurrence caused by
temperature differences.
Heat the appliance up to 100 °C and then switch
off again after 5 minutes.
Error message Possible cause Note/remedy
“‹‚‚ A button was pressed for too long
or has jammed.
Press all buttons individually. Check that the but-
tons are clean. If the error message remains,
please contact the after-sales service.