Troubleshooting – Belkin F1DD102L User Manual

Page 35

Advertising
background image

33

1

2

3

4

5

6

7

8

section

Troubleshooting

Firmware-Upgrade Troubleshooting

Problem:

The progress bar stops for a long time without any advancement.

Solution:

Press and hold down the first front-panel button until two beeps are heard, and

click the upgrade button on the upgrade utility program. The firmware-upload

process will begin immediately, and you will see the progress bar advance

gradually to full length. However, if the progress bar just stops somewhere in the

middle and goes no further for a long time (longer than five minutes), there might

be some problem.
If so, simply unplug all the cables from the KVM Switch and start the whole

firmware-upgrade procedure again as described in the Firmware-Upgrade Guide.
However, if you find that the mouse and keyboard no longer work from the

console of your KVM Switch, you can connect them directly to the host computer

(although the USB cable still has to be reconnected to the KVM Switch), and

complete the rest of the firmware-upgrade procedure.
Note: Make sure that you have closed any unnecessary running programs on

the host computer, such as antivirus, system-monitoring, or automatic updates,

before you perform the upgrade procedure.
Note: This firmware is crash-proof. If the upgrade has failed before its

completion, just repeat the procedure again for another try.

Problem:

In the middle of the firmware-file transfer, my computer was shut down

by an unexpected power failure or the USB connection was broken. What

should I do now to restart the whole firmware-upgrade procedure?

Solution:

Follow the instructions as described in the previous question.

Advertising