PHCC Pro Series Pro Series 2400 Battery Backup Sump Pump System - Manual (Page 12)

Page 11
If this warning light and alarm are on, you need
to add distilled water to the battery.
1. Unplug the control unit power cord from the
wall outlet.
2. Remove the cover of the battery box by
pushing in the tabs on the front and back,
then lifting up.
3. Fan the area around the top of the battery
with a piece of cardboard (or another non-
metallic material) to remove any hydrogen or
oxygen gas that may have been emitted from
the battery.
4. Then unscrew the wing nuts and remove the
battery cables and the fluid sensor from the
battery.
5. Remove the battery caps. Add distilled water
to the battery filler bottle and replace the
nozzle. Place the battery filler into each cell
of the battery and press down. It will fill the
battery cell to the correct level and stop
automatically. If distilled water is not
available, tap water with a low mineral
content may be used. Well water is not
recommended. NEVER ADD MORE ACID.
6. Replace the battery caps. Replace the fluid
sensor in the hole on the top of the battery or
in the yellow battery cap, depending on
which battery you own. Be sure the fluid
sensor is positioned in the second cell from
the positive post. The hole is marked with an
arrow. Replace the battery cables…the WHITE
wire to the NEGATIVE (-) post, and the BLACK
wire to the POSITIVE (+) post. Replace the
wing nuts and tighten.
7. Replace the cover of the battery box.
8. Plug the controller back into the outlet. (You
should provide additional protection for the
control unit by using a surge protector.)
9. If any of the alarms are sounding, press the
GRAY button on the front of the control panel
for one (1) second.
2 The battery terminals are corroded or the
battery is defective
This light and alarm will come on when the
control unit detects there is less than one (1)
hour of pumping power left in the battery, or
that the battery is defective. The alarm cannot
be silenced, because action needs to be taken to
protect your basement. If your battery is more
than five (5) years old, replace it. If not, here
are several situations that would cause the pump
to run the battery for an extended time and
discharge the battery. Check the list below
before you replace the battery.
• If the 3rd light on the controller is also on, it
means that the unit is not receiving AC power.
Either the AC power is out, the circuit breaker has
blown, or the outlet is bad. When the problem
is corrected, the battery should recharge.
• If the 5th light on the controller is also on,
check your main pump for failure. The backup
pump may have been activated repeatedly if
your main AC pump is broken, or you are
experiencing heavy rains and your main pump
cannot keep up with the inflow of water. You
may need to upgrade or replace your main
pump. When the problem is corrected, the
battery should recharge.
• If no other lights are on, this means the
terminals may be corroded, and the battery
cannot charge properly. Unplug the charger
from the wall outlet. Then, check the battery
cables and the battery terminals for corrosion.
Clean and tighten them as needed. The
procedure is described in the next column.
• If the battery terminals have been cleaned
and the light is still on, there could be a
problem with the controller or the battery.
The best way to determine if the battery is
the problem is to have it charged and load
tested at any local car service station. If the
battery is bad and less than one (1) year old,
it can be returned to the place of purchase for
a replacement (receipt required). If the
battery is good, contact Glentronics’ service
department for further instructions. The
phone number is 800-991-0466, option #3.
If the battery alarm goes on while the pump is
running and the power is out, you will have a
minimum of one (1) hour of continuous pumping
time to replace the battery. (In most cases, the
pump does not run continuously, and therefore,
you actually have a longer time to replace it.)
You will not be able to silence the alarm. Left
unattended, the basement will flood. In a
severe emergency, if a replacement battery is not
available, you could temporarily use your car
battery, or recharge this battery by connecting it
to your car battery.
Once the AC power is restored, the battery will
recharge automatically, unless it is old or
damaged. The alarm will remain on until the
GRAY button is pressed for one (1) second.
In the event that your Pro Series sump pump
system has pumped for an extended period of
time, the battery may be very depleted. In this
condition, when the AC power is returned to the
unit, a battery alarm will continue to sound. The
battery may need a longer period to recharge.
Press the GRAY button for five (5) seconds to
silence the alarm.
If the battery is completely discharged, an
internal safety feature will not allow the charging
system to activate. Call the Glentronics service
department for instructions or replace the battery.
TO CLEAN THE BATTERY
TERMINALS AND CABLES
Risk of electrical shock or battery explosion,
which can cause serious injury or death. Wear
eye protection. Work in a well-ventilated
area. Do not smoke or allow a spark or flame
in the vicinity of the battery. Avoid dropping
metal tools on the battery. If battery acid
contacts eyes, flush with water for 15
minutes and get prompt medical attention.
Review the safety instructions on page 1.
1. Unplug the power cord from the wall outlet.
2. Remove the cover of the battery box by
pushing in the tabs on the front and back,
then lifting up.
! DANGER
SURGE
PROTECTOR 8 9
POSITIVE
POST
NEGATIVE
POST
6a
3
4
Remove
5
2
6b