PHCC Pro Series Pro Series 2400 Battery Backup Sump Pump System User Manual

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2. If the pump wires are intact, the pump may be

clogged. (a) Disconnect the control unit from
the wall outlet, and disconnect the battery
cables. (b) Release the union or check valve
and remove the pump and rigid PVC pipe
section from the sump pit. (c) Clear any
debris from the strainer, and then reconnect
the pump to the discharge pipe. (d) Connect
the control unit, and the battery cables to the
battery…the WHITE wire to the NEGATIVE (-)
post, and then the BLACK wire to the
POSITIVE (+) post. Tighten the wing nuts on
the battery posts. (e) Plug the control unit
back into the wall outlet.

3. (a) Check the DC fuse by pulling it out of the

fuse holder. (b) If the wires are burned and
broken, replace the fuse with a 20 amp DC
safety fuse. If the fuse blows again, unplug
the computer control unit from the wall and
disconnect the battery cables from the battery.
Then call Glentronics technical support for
instructions at 800-991-0466, option #3. You
may need to replace the pump.

4. Plug the main AC pump back into the wall

outlet.

5

The pump was activated

When water rises in the sump pit and lifts the
float switch, the pump will begin pumping, and
the “Pump was activated” light and alarm will
turn on. The pump warning stays on to alert you
to the fact that the standby system was used to
empty the water from the sump. Try to
determine what caused the system to activate.

• Check the main pump for failure. It may not

be working, the float switch may be stuck, or
it may be too small to handle the inflow of
water.

• Make sure the check valve is working and

installed correctly. It may need to be
replaced.

• Make sure the discharge pipe is not clogged or

frozen.

• If the power was out, the backup pump was

automatically activated. You need to push
the GRAY button to silence the alarm.

REPLACING THE PUMP

Unplug the main AC pump when installing
the backup pump to avoid electric shock.
Failure to do so could cause serious injury or
death. Review the safety instructions on
page 1.

REFER TO PHOTOS AT RIGHT

1. Unplug the Pro Series control unit from the

wall outlet.

2. Remove the cover of the battery box by

pushing in the tabs on the front and back,
then lifting up.

3. Fan the area around the top of the battery

with a piece of cardboard (or another non-
metallic material) to remove any hydrogen or
oxygen gas that may have been emitted from
the battery.

4. Remove the fluid sensor from the top of the

battery. Unscrew the wing nuts and remove
the battery cables from the battery.

5. Unplug the pump from the back of the control

unit.

6. Release the union or check valve and remove

the pump and the rigid PVC pipe section from
the sump pit.

7. Unscrew the pipe and adapter from the old

pump, and screw them into the new pump.

8. Lower the pump into the sump and reconnect

the union or check valve.

9. Plug the pump wires into the back of the

control unit.

10. Replace the fluid sensor in the top of the

battery. Connect the battery cables to the
battery…the WHITE wire to the NEGATIVE (-)
post, and then the BLACK wire to the
POSITIVE (+) post. Tighten the wing nuts.

11. Replace the cover of the battery box.

12. Plug the control unit and the main AC pump

back into the wall outlet. (You should
provide additional protection for the control
unit by using a surge protector.)

13. If any alarms are sounding, press the GRAY

button on the front of the control panel for
one (1) second to silence them.

6

Battery power level

Your Pro Series backup sump pump system has a
gauge which will report the level of charge
remaining in the battery. As the battery’s energy
is depleted during operation without AC power, or
simply by aging, the gauge will indicate the
percent of charge remaining in the battery. Should
the level drop below 25%, the “Battery problem”
indicator will light up and the alarm will sound.

!

DANGER

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Remove

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