Apple Remote Desktop 3.1 - Manual (Page 106)

106 Chapter 8 Administering Client Computers
The software is copied to the indicated location. If the copy operation is unsuccessful,
an error message appears in the task feedback window.
Using Installers from Other Companies
The Install Packages command only works with installers that use the .pkg or .mpkg file
format, and some applications can’t be installed by simply copying the application to
the hard disk. To install software using installers with different file formats, you use a
combination of tasks.
To install software with third-party installers:
1 Select a computer list in the Remote Desktop window.
2 Select one or more computers in the selected computer list.
3 Choose Manage > Copy Items.
4 Add the software installer to the “Items to copy” list.
For more information, see “Copying Files” on page 108.
5 Select a copy destination.
6 Select After Copying Open Items.
7 Click Copy.
The software is copied to the indicated destination. If the copy is operation
unsuccessful, an error message appears in the task feedback window.
8 Select a computer that received the copy of the installer.
9 Choose Interact > Control.
10 Control the screen of the selected computer and complete the installation process
interactively.
Upgrading Software
Upgrading software is similar to installing software. However, the method of upgrading
software depends on the original method of installation. As a general rule, upgrades
should not be done while users have their applications open. Make sure the software
to be upgraded is not running.
Upgrading consists of three main tasks:
 Finding out if a piece needs to be updated
 Removing the old version
 Installing the new version
WARNING: Distributing copyrighted software without the appropriate license
agreement is a violation of copyright law.