Apple Remote Desktop 3.1 User Manual

Page 5

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Contents

5

68

Virtual Network Computing Access

69

Command-Line SSH Access

69

Managing Client Administration Settings and Privileges

70

Getting an Administration Settings Report

70

Changing Client Administrator Privileges

Chapter 6

72

Setting Up the Network and Maintaining Security

72

Setting Up the Network

73

Using Apple Remote Desktop with Computers in an AirPort Wireless Network

74

Getting the Best Performance

74

Maintaining Security

76

Remote Desktop Authentication and Data Transport Encryption

76

Encrypting Observe and Control Network Data

77

Encrypting Network Data During Copy Items and Install Packages Tasks

Chapter 7

78

Interacting with Users

79

Controlling

79

Controlling Apple Remote Desktop Clients

80

Control Window Options

81

Switching the Control Window Between Full Size And Fit-To-Window

81

Switching Between Control and Observe Modes

81

Sharing Control with a User

82

Hiding a User’s Screen While Controlling

82

Capturing the Control Window to a File

82

Switching Control Session Between Full Screen and In a Window

83

Sharing Clipboards for Copy and Paste

83

Controlling VNC Servers

84

Setting up a Non–Mac OS X VNC Server

85

VNC Control Options

86

Configuring an Apple Remote Desktop Client to be Controlled by a VNC Viewer

86

Observing

88

Changing Observe Settings While Observing

89

Changing Screen Titles While Observing

89

Viewing a User’s Account Picture While Observing

89

Viewing a Computer’s System Status While at the Observe Window

91

Shortcuts in the Multiple Screen Observe Window

91

Observing a Single Computer

92

Observing Multiple Computers

92

Observing a Computer in Dashboard

93

Sending Messages

93

Sending One-Way Messages

93

Interactive Chat

94

Viewing Attention Requests

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