Eppendorf TransferMan4 r - Manual (Page 79)

79
Troubleshooting
TransferMan ® 4r
English (EN)
7 Troubleshooting
7.1 General errors
7.1.1 Motor module
7.1.2 Capillary
7.1.3 Control board and display
Symptom/message Cause Remedy
Motor axes move in
the wrong direction or
do not match joystick
movement. • Motor module mounted
incorrectly.
• Incorrect installation
parameters entered.
• Direction of movement of
axis inverted.

Compare the installation
parameters with the
structure of the motor
module.

Check the orientation and
structure of the modules.

Check the connections of the
modules at the control
board.

Cancel the inversion of the
axis.
Symptom/message Cause Remedy
Capillary moves too
fast or too slow. • Radius of working range
incorrectly set.

Set the radius using the
selection dial or in the
Speed
menu.
• Incorrect acceleration factor.

In the Installation menu, set
the value for the Dyn-factor
parameter.
Capillary only moves to
the side or vertically. • Y-axis is disabled.

The Y off function disabled.
Capillary does not
move down far
enough. • The Z-axis Limit function is
active.
• Capillary is incorrectly
adjusted.

Deactivate the Z-axis Limit
function.

Readjust the capillary.
Symptom/message Cause Remedy
Device does not
respond to keystroke
when
Home function is
active.
• Function is active.

Press the home key again.
The capillary moves down.

Press the Back manual
softkey.

Move the joystick.