Internet access, Wireless access – AirLive N.Plug User Manual

Page 98

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Appendix A Troubleshooting


AirLive N.Plug User’s Manual

93

Internet Access

Problem 1:

When I enter a URL or IP address I get a time out error.

Solution 1:

A number of things could be causing this. Try the following
troubleshooting steps.

z

Check if other PCs work. If they do, ensure that your PCs IP

settings are correct. If using a Fixed (Static) IP Address,
check the Network Mask, Default gateway and DNS as well
as the IP Address.

z

If the PCs are configured correctly, but still not working,

check the Wireless Router. Ensure that it is connected and
ON. Connect to it and check its settings. (If you can't connect
to it, check the LAN and power connections.)

z

If the Wireless Router is configured correctly, check your

Internet connection (DSL/Cable modem etc) to see that it is
working correctly.

Problem 2:

Some applications do not run properly when using the Wireless
Router.

Solution 2:

The Wireless Router processes the data passing through it, so it
is not transparent.

Use the Content Filter Settings feature to allow the use of Internet
applications, which do not function correctly.

If this does solve the problem you can use the DMZ function. This
should work with almost every application, but:

z

It is a security risk, since the firewall is disabled.

z

Only one (1) PC can use this feature.

Wireless Access

Problem 1:

My PC can't locate the Wireless Router.

Solution 1:

Check the following:

z

Your PC is set to Infrastructure Mode. (Access Points are

always in Infrastructure Mode)

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