CounterPath Bria 3.5.2 for Windows User Guide - Retail Deployments User Manual
Page 16
CounterPath Corporation
12
Dealing with an Auto Attendant
If you know that your call will be answered by an auto attendant and you know what menu items you will
choose, you can include those menu items (DTMF) in the phone number when you dial it:
•
Before the first DTMF number, include at least one capital P.
•
You can include other Ps. Each P causes Bria to wait one second before sending the next character.
•
At the end of the input, you must include a ; character.
Example: To dial a number, add a 3-second delay and then press 44, enter this in the call entry field:
604551212PPP44;
Example: To dial a number, add a 6-second delay, then press 1 then 3 then 2, each with a two second delay:
604551212PPPPPP1PP3PP2;
Call entry field
Click to place the call
Auto complete suggestions
For information on working with the call, see
“Handling an Established Call” on page 16.