CounterPath Bria 3.5.2 for Windows User Guide - Retail Deployments - Manual (Page 95)

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• Handling of the account prefix (#1), if you are upgrading from Bria 1.1 and are accustomed to entering the
account number.
Use of # to identify the account is now deprecated. The dial plan should be capable of determining the
account to use for this number. However, since users may still be in the habit of entering the account prefix,
you may want to include this pattern to handle such a scenario.
• Distinguishing between a local seven-digit call in which 9 is not dialed (to access an outside line) and one
in which 9 is dialed to access an outside line.