CounterPath Bria 3.5.2 for Windows User Guide - Retail Deployments - Manual (Page 32)

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4.2 Sending a Broadcast IM
You can send an IM to several people at one time. A broadcast IM is not a group chat:
• With a broadcast IM, each recipient can reply to the IM, but only you will see these replies; the other
recipients will not see these replies.
• With a group chat, all parties see everyone’s messages and the messages each party sends are seen by
everyone. See “Group Chat (Conference IM)” on page 29.
1. Select the parties from the Contacts tab in one or more of the following ways:
• Select one or more contacts in the usual ways (using Shift-click or Ctrl-click and/or Shift-Ctrl-click).
• Select one or more groups in the usual way.
2. Right-click and choose Send Broadcast Instant Message. The Send Broadcast Instant Message window
appears.
3. Type the message. Include emoticons and formatting, as desired.
To insert a return in the message, press Shift-Enter. (You can control the behavior of Enter and of
Shift+Enter; see Preferences > Application.)
4. Press Send or Enter. The IM is sent and the window closes.
A recipient may send you a response, which will be displayed to you in a regular Instant Message window;
you will then be in a regular IM with that one party.
Click to add more contacts. Shows the display names of all
the selected contacts and the individual display names of
all the contacts in any selected groups. Contacts that do
not have a softphone address are not included in the list.