Heidolph MR Hei-Tec - Manual (Page 36)

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Warranty bond
The Heidolph Instruments company provides a 3-year warranty for the prod-
ucts described here (excluding glass and wearing parts) if you register using
the warranty card enclosed or online (www.heidolph.com). The warranty is
valid from the point of registration. The serial number is also valid without
registering. The warranty covers part and manufacturing defects.
In the case of a part or manufacturing defect, the device shall be repaired or
replaced free of charge under the terms of the warranty.
Heidolph Instruments shall not assume liability for any damages incurred as
a result of improper handling or transport.
Guarantee claim?
 Please inform Heidolph Instruments should you wish to make a guaran-
tee claim.
Contact/Technical Service
If your device is not working properly:
 Please inform Heidolph Instruments by using our contact information.
You have contacted Heidolph Instruments?
 Copy and complete the Conformation of condition of unit from these operating instructions.
 Please repack the device appropriately for transport and send to Heidolph Instruments together with the
Confirmation of condition of unit.
Our contact details
North America
Phone: 1-866-650-9604
E-mail: [email protected]
www.heidolphNA.com
UK United Kingdom
Phone: 01799-5133-20
E-mail: [email protected]
www.heidolph-instruments.co.uk
All other countries
Heidolph Instruments GmbH & Co. KG
Technical Service
Walpersdorfer Str. 12
91126 Schwabach
Germany
Phone: +49-9122-9920-74
E-mail: [email protected]
www.heidolph.de