System events – Western Digital WD ShareSpace User Manual User Manual

Page 192

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TROUBLESHOOTING - 187

WD SHARESPACE

USER MANUAL

I am unable to play music, videos, or view pictures through my digital media adapter.

The media adapter requires the presence of the /Public/Shared Music /Public/
Shared Pictures and /Public/Shared Videos share folder. Do not rename or delete
the shared folders if you want to use the media adapter. You must recreate or rename
the share if it has been deleted or named something else.

Because there are many kinds of file formats for pictures, videos and music, your
particular digital media adapter may not support a format to play or display it.
Depending on the digital media adapter device (for example, Xbox, PlayStation 3,
Windows, and Media Center) that you have, you may need to update your device
with the proper CODECs to support the media format that you want to play. Please
refer to your digital media adapter’s user manual for further information of how to
locate and update CODECs.

System Events

The following table describes the event types that are recorded in the system log.

Event type and
Event ID

Event
state

Event
value

Critical

Warning

System events

Startup

[none]

Abnormal Shutdown

[none]

9

Shutdown

[none]

9

Reboot

[none]

9

Software Update

Succeeded

Version

Software Update

Failed

9

Factory Default

Succeeded

Configuration Restore

Succeeded

Configuration Restore

Failed

9

iTunes Directory

Not Exist

9

Fan thermal events

Fan 1

Normal

RPM

Fan 1

Failed*

9

9

Thermal 1

Normal

Degrees

Thermal 1

Exceeded the threshold (Overheated)

Degrees

9

9

HDD SMART events

HDD [1,2,3,4]

HDD SMART OK

HDD [1,2,3,4]

HDD SMART fail

9

9

Volume events

Volume [1,2]

Volume [1,2]

RAID volume in normal mode

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