Environmental compliance (china), Warranty information, Obtaining service – Western Digital WD ShareSpace User Manual User Manual

Page 201: Limited warranty

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APPENDIX - 196

WD SHARESPACE

USER MANUAL

Environmental Compliance (China)

Warranty Information

Obtaining Service

WD values your business and always attempts to provide you the very best of service. If this
Product requires maintenance, either contact the dealer from whom you originally purchased
the Product or visit our product support website at

support.wdc.com

for information on how

to obtain service or a Return Material Authorization (RMA). If it is determined that the Product
may be defective, you will be given an RMA number and instructions for Product return. An
unauthorized return (i.e., one for which an RMA number has not been issued) will be returned
to you at your expense. Authorized returns must be shipped in an approved shipping
container, prepaid and insured, to the address provided on your return paperwork. Your
original box and packaging materials should be kept for storing or shipping your WD product.
To conclusively establish the period of warranty, check the warranty expiration (serial number
required) via

support.wdc.com

. WD shall have no liability for lost data regardless of the

cause, recovery of lost data, or data contained in any Product placed in its possession.

Limited Warranty

WD warrants that the Product, in the course of its normal use, will be free from defects in
material and workmanship for a period of three (3) years, unless otherwise required by law,
and will conform to WD’s specification therefor. This limited warranty period shall commence
on the purchase date appearing on your purchase receipt. WD shall have no liability for any
Product returned if WD determines that the Product was stolen from WD or that the
asserted defect a) is not present, b) cannot reasonably be rectified because of damage

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