Drive format – Western Digital My Passport Wireless User Manual User Manual
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PROBLEMS AND SOLUTIONS
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MY PASSPORT WIRELESS
USER MANUAL
The wireless speed is slower than normal.
The device may be in Battery Life mode. in this mode, the performance is reduced to
extend the battery life.
The charge on the battery may be too low.
There may be interference in the drive’s Wi-Fi channel or Wi-Fi bandwidth as the
drive operates within the 2.4Ghz band. Interference may come from Wi-Fi devices,
microwaves, or other wireless appliances. Advanced users may want to set a
different channel on the Settings screen.
You may be using clients or networks without a Wireless-N MIMO connection or a
slower wireless network (e.g 802.11g or 802.11b).
I can’t power on my drive.
Make sure the battery is charged. If left unused a long time, the battery may be too low and
require charging before it can be powered on.
Drive Format
Can I reformat this drive to another file system?
Yes, you can reformat it to NTFS, FAT32, and HFS+.
My drive cannot be detected by another device when connected via USB
port.
My Passport Wireless is preformatted as an exFAT file system. Some devices (such as
computers running Windows XP or WD TV media player) may not support this file system.
For more information see Knowledge Base Answer ID 11742.