Troubleshooting, Warranty stateme – Wintec FileMate Identity Tablet User Manual

Page 90

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Index

91

Troubleshooting

LCD

No screen
appears at all.

When the Internet is not
connected or connected
incorrectly, the screen may not
display.

Check the Internet
connection.

When IDENTITY tab is selected
in External Output Mode, the
screen may not display.

Switch the External
Output mode.

Afterimages
appear.
Border lines
appear.

When you watch the same
screen for an extended length
of time, afterimages appear.

Have you played games for an
extended length of time?

Have you used the 4:3 screen for
an extended length of time?

The border lines on the left and
right and at the top and bottom
of the screen are fixed, or the
penetration of light differs
from each other. Therefore, if
you watch the screen for an
extended length of time, border
lines appear.

The screen may cause
permanent damage to
the touchscreen.

If a paused screen
continues to be displayed
when you are playing a
game, afterimages may
appear.

The same screen may
cause permanent
damage to the pad
screen. Failures incurred
from the aforementioned
are not covered in the
warranty statement.

The screen
does not look
clear.

The screen does not look clear
under direct sunlight.

Use your IDENTITY tab in
a shaded area or in a level
of brightness where you
can read a book.

Installation

and

Connection

No input
power

You did not turn on the power
switch.

Press the power switch to
turn on.

The battery is discharged
completely.

Charge the battery.

The battery is
not charged.

The charger is not connected
to IDENTITY tab.

Check if the USB charger
is properly connected to
IDENTITY tab.

IDENTITY tab
generates
heat.

When using IDENTITY tab, a
lot of current is required. As
a result, if you talk on your
IDENTITY tab, play games,
or use the Internet for an
extended length of time, it
may generate heat.

This is neither a product
failure, nor does it
affect the lifetime or
performance of your
IDENTITY tab.

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