Troubleshooting – Wintec FileMate Identity Tablet User Manual

Page 92

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Index

93

Wi-Fi

The Internet
is often
disconnected.

The Internet connection
may be delayed or
may not be connected
properly, depending
on the wireless AP
condition.

If you use IDENTITY
tab while you are
moving, the wireless
Internet service can
become disconnected,
depending on the
wireless AP condition.

Move to another area and
try again.

Camera

The quality of an
image is not as
good as the one
on the preview
screen.

The quality of an
image is sensitive
to the surrounding
environments and can
vary depending on the
shooting technique.

Lighting is insufficient
in a dark place, at night,
or indoors. As a result,
noise may occur or you
cannot focus the camera
properly.

Take pictures in a bright
area or where sufficient
lighting is present.

GPS

You cannot find
your location
indoors.

You cannot properly
receive GPS signals
indoors.

Use a wireless network or
use it outdoors.

Earphones

Only one side of
the earphones
works.

IDENTITY tab is
optimized for 4-pin
earphones.

Use the earphones that
came with your IDENTITY
tab. You can also buy 4-pin
earphones if you want
extra ones.

Due to the technical limitations of the manufacturing process, it can look brighter or
darker by 1 PPM (1/1,000,000) on the LCD panel of IDENTITY tab. This does not affect the
performance of IDENTITY tab at all. (The number of LCD panel pixels: 480,000 pixels).

Troubleshooting

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