Wintec FileMate Identity Tablet - Manual (Page 91)

92
Index
Installation
and
Connection
The screen is
not displayed
after an external
device was
connected. When IDENTITY tab is not
connected to an external
device or connected
incorrectly, the screen may
not display.
Check if the external
device is connected
properly.
Menu
The menu is not
selected The menu is gray
(deactivated).
The menus that are
supported vary depending
on the model. Check the
model when checking the
functions.
Other
Knocking
sound from the
product This can happen due to the
mechanical contraction or
expansion of the exterior.
The knocking sound
occurs when the product
contracts or expands due
to heat. Therefore, it is not
a failure of the product
and you can use the
product safely.
IDENTITY tab is
dirty. Foreign objects adhere to
IDENTITY tab.
IDENTITY tab can be
damaged if you wipe it
with alcohol, benzene, or a
synthetic detergent. Wipe
your IDENTITY tab with a
pencil eraser or a soft cloth.
Data saved
on IDENTITY
tab has been
deleted.
If the data was damaged
due to the initialization or
failures of IDENTITY tab, it
cannot be recovered unless
you have backup data.
Ensure that you back up
the data on a safe external
device at all times.
The battery
usage time
(standby time)
differs from the
User Manual.
When you leave the
charged battery at a low
or high temperature, its
usage time decreases.
When using additional
functions, such as entering
text, playing games, or
using the Internet, the
battery consumption
increases.
The battery is a consumable
part, so its lifespan
decreases slowly.
Use IDENTITY tab at room
temperature.
End the applications
when you are not using
IDENTITY tab.
When you are not using
Bluetooth, Wi-Fi, or the
GPS, turn them off.
Troubleshooting