Roubleshooting – Rockwell Automation 1609-P3000N_H_A_E 3000 / 5000 VA Uninterruptible Power Supply User Manual
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14
T
ROUBLESHOOTING
P
ROBLEM AND
P
OSSIBLE
C
AUSE
S
OLUTION
UPS
WILL NOT TURN ON
Battery not connected pro perly.
Check that the battery connectors are fully engaged.
button not pushed.
Press the
button once to power the UPS and the connected equipment.
UPS not connected to utility 
power supply. 
Check that the power cable from the UPS to the utility power supply is securely 
connected at both ends. 
Very low or no utility voltage.
Check the utility power supply to the UPS by plugging in a table lamp. If the 
light is very dim, have the utility voltage checked. 
UPS
WILL NOT TURN OFF
button not pushed.
Press the
button once to turn the UPS off.
Internal UPS fault.
Do not attempt to use the UPS. Unplug the UPS and have it serviced 
immediately. 
UPS
BEEPS OCCASIONALLY
Normal UPS operation when 
running on battery. 
None. The UPS is protecting the connected equipment.
UPS
DOES NOT PROVIDE EXPECTED BACKUP TIME
The UPS battery(s) are weak 
due to a recent outage or 
battery(s) are near the end of 
their service life. 
Charge the battery(s). Battery modules require recharging after extended outages. 
They wear faster when put into service often or when operated at elevated 
temperatures. If the battery(s) are near the end of their service life, consider 
replacing the battery(s) even if the Replace Battery LED is not illuminated. 
FRONT PANEL
LED
S FLASH SEQUENTIALLY
The UPS has been shut down 
remotely through software or an 
optional accessory card. 
None. The UPS will restart automatically when utility power returns.
ALL
LED
S ARE OFF AND THE
UPS
IS PLUGGED INTO A WALL OUTLET
The UPS is shut down and the 
battery is discharged from an 
extended outage. 
None. The UPS will return to normal operation when the power is restored and 
the ba ttery has a sufficient charge. 
BYPASS AND OVERLOAD
LED
S ILLUMINATE
,
UPS
EMITS A SUSTAINED ALARM TONE
The UPS is overloaded
The connected equipment exceeds the specified “maximum load” as defined in 
Specifications section of the Quick Start Guide . 
The alarm remains on until the overload is removed. Disconnect nonessential 
equipment from the UPS to eliminate the overload condition.