Back cover, Rockwell automation support, Installation assistance – Rockwell Automation 1734-AENTR POINT I/O 2 Port EtherNet/IP Adapter User Manual
Page 28: New product satisfaction return, Publication
 
Publication
1734-IN040B-EN-P - December 2009
PN-58639
Supersedes Publication 1734-IN040A-EN-P - April 2009
Copyright © 2009 Rockwell Automation, Inc. All rights reserved. Printed in Singapore.
Rockwell Automation Support
Rockwell Automation provides technical information on the Web to assist you 
in using its products. At 
ttp://support.rockwellautomation.com
, you can find
technical manuals, a knowledge base of FAQs, technical and application 
notes, sample code and links to software service packs, and a MySupport 
feature that you can customize to make the best use of these tools.
For an additional level of technical phone support for installation, 
configuration, and troubleshooting, we offer TechConnect support programs. 
For more information, contact your local distributor or Rockwell Automation 
representative, or visi
ttp://support.rockwellautomation.com
.
Installation Assistance
If you experience a problem within the first 24 hours of installation, please 
review the information that's contained in this manual. You can also contact a 
special Customer Support number for initial help in getting your product up 
and running.
New Product Satisfaction Return
Rockwell Automation tests all of its products to ensure that they are fully 
operational when shipped from the manufacturing facility. However, if your 
product is not functioning and needs to be returned, follow these procedures.
Allen-Bradley, TechConnect, RSLogix 5000, POINT I/O, and Rockwell Automation are trademarks of 
Rockwell Automation, Inc.
Trademarks not belonging to Rockwell Automation are property of their respective companies.
United States
1.440.646.3434
Monday – Friday, 8 a.m. – 5 p.m. EST
Outside United States
Please contact your local Rockwell Automation representative for any 
technical support issues.
United States
Contact your distributor. You must provide a Customer Support case number 
(see phone number above to obtain one) to your distributor in order to 
complete the return process.
Outside United States
Please contact your local Rockwell Automation representative for the return 
procedure.