Back cover, Rockwell automation support, Installation assistance – Rockwell Automation 1771-IBN DC (10-30V) INPUT Module Installation Instructions User Manual

Page 20: New product satisfaction return

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Publication 1771-IN028D-EN-P - October 2008

PN-31486

Supersedes Publication 1771-IN028C-EN-P - August 2002

Copyright © 2008 Rockwell Automation, Inc. All rights reserved. Printed in the U.S.A.

Rockwell Automation Support

Rockwell Automation provides technical information on the Web to assist you in using its
products. At

http://support.rockwellautomation.com

, you can find technical manuals, a

knowledge base of FAQs, technical and application notes, sample code and links to software
service packs, and a MySupport feature that you can customize to make the best use of these
tools.

For an additional level of technical phone support for installation, configuration and
troubleshooting, we offer TechConnect support programs. For more information, contact
your local distributor or Rockwell Automation representative, or visit
h

ttp://support.rockwellautomation.com

.

Installation Assistance

If you experience a problem within the first 24 hours of installation, please review the
information that's contained in this manual. You can also contact a special Customer Support
number for initial help in getting your product up and running.

New Product Satisfaction Return

Rockwell Automation tests all of its products to ensure that they are fully operational when
shipped from the manufacturing facility. However, if your product is not functioning and
needs to be returned, follow these procedures.

Allen-Bradley, PLC, PLC-2, PLC-3, PLC-5, Rockwell Automation, and TechConnect are trademarks of Rockwell Automation, Inc.

Trademarks not belonging to Rockwell Automation are property of their respective companies.

United States

1.440.646.3434
Monday – Friday, 8 a.m. – 5 p.m. EST

Outside United
States

Please contact your local Rockwell Automation representative for any
technical support issues.

United States

Contact your distributor. You must provide a Customer Support case number
(call the phone number above to obtain one) to your distributor in order to
complete the return process.

Outside United
States

Please contact your local Rockwell Automation representative for the return
procedure.

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