Back cover, Rockwell automation support, Installation assistance – Rockwell Automation 1766-L32xxx MicroLogix 1400 Programmable Controllers Web Server User Manual User Manual

Page 48: New product satisfaction return

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Publication 1766-UM002A-EN-P - November 2008

47

Copyright © 2008 Rockwell Automation, Inc. All rights reserved. Printed in the U.S.A.

Rockwell Automation
Support

Rockwell Automation provides technical information on the Web to
assist you in using its products. At

http://support.rockwellautomation.com

, you can find technical

manuals, a knowledge base of FAQs, technical and application notes,
sample code and links to software service packs, and a MySupport
feature that you can customize to make the best use of these tools.

For an additional level of technical phone support for installation,
configuration and troubleshooting, we offer TechConnect Support
programs. For more information, contact your local distributor or
Rockwell Automation representative, or visit

http://support.rockwellautomation.com

.

Installation Assistance

If you experience a problem with a hardware module within the first
24 hours of installation, please review the information that's contained
in this manual. You can also contact a special Customer Support
number for initial help in getting your module up and running:

New Product Satisfaction Return

Rockwell tests all of its products to ensure that they are fully
operational when shipped from the manufacturing facility. However, if
your product is not functioning and needs to be returned:

United States

1.440.646.3434
Monday – Friday, 8am – 5pm EST

Outside United
States

Please contact your local Rockwell Automation representative for any
technical support issues.

United States

Contact your distributor. You must provide a Customer Support case
number (see phone number above to obtain one) to your distributor in
order to complete the return process.

Outside United
States

Please contact your local Rockwell Automation representative for
return procedure.

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